As of this writing, there is still one posting up for an On-Call acupuncture position at Kaiser Permanente South San Jose (Santa Teresa) Medical Center. It looks like the other part-time positions have either been filled or are being narrowed-down based on prior submissions. For all of you who have applied for these positions – I wish you the very best of luck! It’s been a busy time for new Kaiser acupuncture jobs lately and who knows when we’ll see more positions open up. My experience so far is that practitioners in these positions like to hold on to them for a number of years and sometimes for a great many years. Because of this, job postings like we’ve seen lately are relatively rare.

In this post, I want to talk a little bit about the job requirements for Kaiser acupuncture jobs. Here is text pulled straight from the jobs website:

Basic Qualifications:

• N/A.

• Graduate of an accredited school and complete four academic years of education with a minimum of 1548 hours of theory including biology, organic biochemistry, physics, psychology, anatomy and physiology, pathology, nutrition and vitamins (400 hours); history of medicine, medical terminology (30 hours); clinical sciences such as internal medicine, pharmacology, neurology, surgery and clinical medicine including dentistry, nursing, chiropractic and homeopathy, western pharmacology and BLS (128) hours; Tai Chi, Chi Kung, traditional Oriental medicine theory and diagnosis, needling techniques, and acupressure (660 hours); herbology (300 hours including botany); practice management and ethics (30 hours); and 800 hours of clinical training.

Licenses, Certifications, Registrations
• Licensed to practice Acupuncture in the State of California.
• Maintain currency of Acupuncture licensure in the State of California.
• Must have a Nat’l Provider Identifier (NPI), or obtain an NPI, prior to employment start date.

Additional Requirements:

• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• Post-graduate degree preferred; i.e., Ph.D. in related fields, N.D. (Doctor of Naturopathy), D.O.M. (Doctor of Oriental Medicine).

Additional Job Requirements:

Employees of Kaiser Permanente are expected to model and reinforce ethical behavior in accordance with the Principles of Responsibility (Kaiser Permanente’s code of conduct). This includes maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; conducting business with honesty; following through on commitments; admitting mistakes and showing consistency in words and actions; supporting compliance initiatives and reporting noncompliance; and adhering to applicable federal, state, and local laws and regulations, accreditation and licensure requirements (if applicable), and Kaiser Permanente’s policies, guidelines, and procedures.

In addition to defined technical requirements, you will be accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission, and specific departmental/organizational initiatives. You also will be accountable to consistently demonstrate the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers, and vendors.

WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; utilizing all designated protective personal equipment (PPE) and/or safety equipment assigned for task; and reporting all injuries and hazards to their supervisor immediately.

Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment.

There are a few points worth mentioning here. If you are a California Licensed Acupuncturist, then you have already met the Education and Licensure requirements. If you are not a California Licensed Acupuncturist, then you will need to get and maintain a California license to work in these positions.

Kaiser Permanente really does prefer practitioners who have earned a doctoral degree. When I started at the hospital where I am currently employed, I did not have my doctorate yet but I was already enrolled in a doctorate program and I am certain that this influenced the decision to hire me. Furthermore, once I earned my D.A.O.M. degree, I asked for and received a significant raise in pay.

Another important point to note is about the “additional” requirement to, “consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission, and specific departmental/organizational initiatives.” This is taken very seriously and sometimes to the chagrin of medical providers. From one perspective, a health care provider may argue what is most important is the delivery of effective treatments and secondarily the delivery of good service. As a Kaiser Permanente employee you will be ranked against your regional cohort in terms of service ratings. The company sends out random service questionnaires to patient who have been seen in your department and they rank you according to things like your familiarity with their case, the courteousness of the reception staff, and many other metrics. Your ranking in terms of service will in large part determine your level of success within this organization.

I hope this information is interesting and useful. Please feel free to provide feedback by leaving a comment below. Thanks for reading!

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